Privacy and TOS for Between Studio & TrueScale300
PRIVACY POLICY
Introduction
Between ("we," "our," or "us") is a client management application designed to help service providers maintain context about their clients between appointments. This Privacy Policy explains how we collect, use, and protect your information when you use our application.
Information We Collect
Account Information
When you create an account, we collect your email address and password (stored securely using industry-standard encryption).
Client Data You Enter
You may choose to store information about your clients, including names, contact details, pronouns, notes, care considerations, and appointment history. This data is entered by you and is under your control.
Project Images
Images you upload to projects are stored locally on your device using browser storage (IndexedDB). These images are not uploaded to our servers unless you explicitly choose to export or share them.
How We Use Your Information
To provide and maintain the Between application
To authenticate your account and secure your data
To sync your data across your devices when logged in
To improve our services and user experience
Data Storage and Security
Cloud Data
Your account information, client records, appointments, projects, and notes are stored securely in our cloud infrastructure. All data is encrypted in transit and at rest.
Local Data
Project images are stored locally on your device to minimize cloud storage costs and give you control over your media. This means images will not automatically sync between devices unless you export and re-import them.
Row-Level Security
Your data is protected by row-level security policies, ensuring that only you can access your information. Other users cannot view, modify, or delete your data.
Data Sharing
We do not sell, trade, or share your personal information or client data with third parties. Your data belongs to you and remains under your control.
Your Rights and Responsibilities
Your Rights
Access and export your data at any time using the backup feature
Delete your data by removing records from the app
Request account deletion by contacting us
Your Responsibilities
As you store information about your clients, you are responsible for obtaining appropriate consent from your clients for storing their personal information and complying with applicable privacy laws in your jurisdiction.
Data Retention
We retain your data for as long as your account is active. If you delete your account, your data will be permanently removed from our servers. Local image data remains on your device until you clear your browser storage.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through the app's support channels.
Terms of Service
Agreement to Terms
By accessing or using Between ("the App"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the App.
Description of Service
Between is a client management application designed to help service providers maintain context about their clients between appointments. The App allows you to store client information, manage appointments, track projects, and maintain notes.
Account Registration
To use the App, you must create an account. You agree to:
Provide accurate and complete registration information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access
Accept responsibility for all activities under your account
Acceptable Use
You agree to use the App only for lawful purposes. You shall not:
Store information about clients without their consent where required by law
Use the App to store illegal, harmful, or offensive content
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the App's functionality
Reverse engineer or attempt to extract source code
Use the App in violation of any applicable laws or regulations
Your Content and Data
Ownership
You retain ownership of all content and data you enter into the App. We do not claim any ownership rights over your client information, notes, or other data.
Your Responsibilities
You are solely responsible for the accuracy, legality, and appropriateness of the content you store. You must comply with all applicable privacy laws and regulations when storing personal information about your clients.
Backup
While we take reasonable measures to protect your data, you are responsible for maintaining your own backups. We recommend regularly exporting your data using the backup feature.
Local Storage
Project images are stored locally on your device. This means images may be lost if you clear your browser data or switch devices. We are not responsible for any loss of locally stored content.
Service Availability
We strive to maintain continuous service availability but do not guarantee uninterrupted access. The App may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
Intellectual Property
The App, including its design, features, and underlying technology, is owned by Between and protected by intellectual property laws. You are granted a limited, non-exclusive license to use the App for its intended purpose.
Disclaimer of Warranties
The App is provided "as is" without warranties of any kind, express or implied. We do not warrant that the App will meet your requirements, be error-free, or be continuously available.
Limitation of Liability
To the maximum extent permitted by law, Between shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including loss of data or business interruption.
Termination
We may suspend or terminate your access to the App at any time for violation of these Terms or for any other reason. Upon termination, your right to use the App ceases immediately. You may delete your account at any time.
Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the App after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
Contact
If you have questions about these Terms of Service, please contact us through the app's support channels.